Use of Generative AI in Consultations at Village Medical Practice
At Village Medical Practice, we are dedicated to delivering the highest standard of healthcare to our patients. Part of this commitment involves adopting innovative tools and technology that enhance our ability to provide safe, efficient, and personalised care. To this end, our doctors and nurses may use generative AI as part of the consultation process.
Why We Use Generative AI in Consultations
Generative AI is a powerful tool that can assist our healthcare team in various ways:
Improving Efficiency: AI tools help us streamline administrative tasks, including summarising notes, preparing reports, and organising patient information. This allows our clinicians to focus more of their time on direct patient care.
Accessing Up-to-Date Information: Generative AI can quickly retrieve and summarise the latest medical research and clinical guidelines, ensuring our team has the most current information when considering treatment options or making recommendations.
Enhancing Patient Safety: By assisting with routine data processing and background information gathering, AI can help us identify potential issues more promptly and accurately. This contributes to safer consultations and a higher standard of care.
How We Use AI Responsibly
At Village Medical Practice, our clinicians retain full oversight and control over all decision-making related to your care. Generative AI is used as a support tool, designed to complement—not replace—the expertise, experience, and judgement of our medical professionals. When used thoughtfully, AI can allow our team to deliver a more thorough and patient-centred experience, helping to ensure that nothing is overlooked.
Privacy and Security
We understand that your personal health information is private and must be treated with the utmost care. Our practice adheres to strict privacy protocols to ensure your data is handled securely. All AI tools are used in accordance with Australian privacy legislation and healthcare standards, meaning that patient information is always protected.
Furthermore, any generative AI tools we use are carefully vetted to ensure they meet rigorous standards for data security. Only authorised personnel have access to these tools, to maintain confidentiality and compliance.
Transparency and Open Communication
We believe in being open about the methods we use to enhance patient care. If you have any questions or concerns about our use of AI in consultations, please don’t hesitate to discuss them with your doctor or nurse. We are here to provide you with clarity, confidence, and reassurance regarding our approach to your health and wellbeing.